Our Simple Promise
At Ivy and Sage Metal Decor, our promise is simple: to provide high-quality, beautifully designed metal signs that reflect your unique style and stand the test of time. We are committed to delivering exceptional craftsmanship, thoughtful designs, and an unparalleled customer experience. From personalized creations to timeless collections, we ensure every piece meets the highest standards of quality and care. Your satisfaction is at the heart of everything we do, and we’re here to help make your spaces truly special.
Our Simple Promise
-
Exceptional Quality
Crafted with precision and care, our metal signs are designed to deliver lasting beauty and durability.
-
Free and Fast Shipping
Enjoy complimentary shipping with quick turnaround times, ensuring your order arrives promptly and hassle-free.
-
Great Customer Service
Our team is dedicated to providing a seamless experience, offering personalized support every step of the way.
Made in the USA
Every piece is crafted with care and precision right here in the United States, supporting local manufacturing and quality craftsmanship.
Affordable Prices
Our on-demand process and direct-to-customer approach allow us to deliver exceptional craftsmanship without the high price tag.
Satisfaction Guaranteed
We guarantee you’ll be thrilled with the quality of our items. If your product arrives damaged, simply reach out to us for a hassle-free replacement or refund—no questions asked.
FAQs
How soon will my order arrive?
Your order will be shipped withing 5-7 business days of receipt. We use express shipping which typically takes 2-3 business days once shipped.
How do I request a replacement or return my damaged item?
Please email us the following information in order to make a replacement order or issue a refund:
- Provide your name and email.
- Your order number
- Provide a picture of the wrong item sent or damaged item
- Let us know your preference of a replacement or a refund.
Do you accept returns even if item is not damaged?
Made to order products may only be returned or exchanged in the event the incorrect item was sent, or the item arrive damaged or otherwise have a quality defect.
How to hang Metal Wall Art?
Our Metal Wall Art is best hung with appropriate hardware such as nails, screws, wall anchors, or adhesive hooks based on the weight of your metal wall art.
HARDWARE IS NOT INCLUDED WITH YOUR PURCHASE.
Do you accept custom order requests?
Yes! We will be happy to work with you on creating your custom order. Please send us an email to make your request.